Planned Hub Coach Modules

Ask CSC Coach (Voice Assistant)

A multilingual conversational assistant trained on the Fiscal Policy Manual, Technical Assistance Guide, and Tyler procedures. Users can ask questions by voice or text and receive immediate guidance 24/7.

Tyler Walkthroughs
Step-by-step visual guidance through Tyler processes.

Common Errors Center
Helps providers avoid the most frequent reimbursement mistakes.

Budget Transfer Coach
Guidance for moving funds between approved budget categories.

Payment Status Coach
Learn how to locate reimbursement and payment status information.

Budget Management Coach
Understand available balances and budget activity.

Quarterly Report Coach
Step-by-step assistance with required quarterly reporting.

Fiscal Policy Knowledge Base
Search and ask questions about CSC fiscal policies and procedures.

New Staff Training Center
Fast onboarding for new fiscal and program staff.